Massage Therapist / Masseur

Overview

Massage Therapist / Masseur (HOT0BXIY)

A Spa Therapist is responsible for providing professional treatments and services for guests, including body and facial treatments, massages, home care advice and tours of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.

Where

Hilton Doha Diplomatic District, Street West Bay Area P O Box 40414 Doha 0

What will I be doing?

• Attending Hilton trainings and monthly departmental meetings as required
• Maintaining high standards of cleanliness in the department
• Reporting maintenance issues to Front Office Manager
• Assisting in all areas of the operations as requested by Front Office Manager
• Being fully aware of current and future services offered by the hotel
• Ensuring the departmental operation budget is adhered to, maximizing revenues and minimizing expenses
• Providing efficient guest service from arrival to check out. Booking, changing andCancelling appointments and up selling retail
• Accurately scheduling all massage reservations, changes, confirmations and cancellations
• Processing all billing and posting for spa and retail services; reporting any overages and shortages to Front Office Manager
• Explaining spa treatment menus and packages to guests
• Greeting and welcoming all incoming and outgoing guests and staff in accordance with brand standards
• Maintaining the quality of service and overall appearance of locker areas, lounge areas and restrooms
• Ensuring proper cleanliness of locker room, lounge, steam / sauna room, prep room and restrooms
• Stocking water and other beverages and setting up and breaking down beverage and fruit stations
• Assisting guests and providing personal training sessions, if necessary
• Maintaining the fitness center : looking after equipment and coordinating with Precor representative for maintenance and product updates
• Ensuring audio-visual equipment is well maintained and in good condition
• Maintaining high standards of cleanliness in the department
• Providing courteous and efficient guest service from arrival through check out
• Orienting guests to the fitness facility, greeting guests and providing personal guest service

What are we looking for?

A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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