Receptionist- Doha Education City

About Us

A Great Stay Starts at Premier Inn

Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK,Germany,UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain’s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 11 hotels in the Middle East and an exciting pipe line of new hotels opening in the future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!

Job Description

Looking for a great place to work? Want to be appreciated for what you do and have a work-life balance? Are you looking for a place to grow and develop your career? This may be the place for you!

Your passion and energy will be infectious as you welcome our guests and support them through the check-in and check-out process. Your natural, down-to-earth manner will help you manage guest expectations in a fast-paced, busy environment. With a keen eye for detail, you’ll ensure no step in the procedure is missed. Handling payments will come naturally to you, and your excellent data entry skills will support accurate reporting.

What will I be doing?

Greet and welcome guests, visitors, and suppliers, and answer telephone calls, providing a warm and timely welcome in line with our brand standards Handle guest queries and provide accurate information regarding promotions, room prices, activities, and local events Ensure all payments follow proper cash handling procedures; accurately and efficiently process all reservations and cancellations Identify and nurture corporate leads to build long-term relationships Promote online reviews and encourage guests to provide feedback Monitor online guest feedback and explore ways to enhance guest experience Carry out general office duties, including responding to emails, filing, and maintaining reception area operations Maintain adequate stock of supplies and stationeries for reception Communicate effectively with all departments to ensure guest requests and complaints are handled smoothly Ensure the safety and well-being of guests by following all safety guidelines and procedures

Requirements

Customer-oriented with a professional and friendly approach Excellent verbal and written communication skills Strong attention to detail Flexible, agile, and able to handle pressure Able to work independently as well as in a team Proactive with excellent organizational abilities Passionate about delivering exceptional customer service

Experience

Minimum of one year of experience as a hotel receptionist or in a front office role Knowledge of Opera (PMS) Arabic language is a plus

Benefits

We offer a competitive salary package, great accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.

Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas, then we will support you to do this.

At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a ‘promote from within’ culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team!

If this sounds like the right fit for you, and you're ready to work in an environment that values your effort and rewards your contribution, click “I’m interested” and join our team!

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