Marketing & Communications Manager – Pullman Hotels & Resorts

Overview Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Develop and implement strategic marketing plans to promote the hotel’s services, events, and brand image.

Manage all internal and external communications, including press releases, media relations, and digital content.

Oversee the hotel’s online presence, including website content, social media platforms, and digital advertising.

Coordinate with design and content teams to produce high-quality promotional materials.

Plan and execute marketing campaigns for room promotions, F&B outlets, spa, and other hotel services.

Build and maintain relationships with media, influencers, and local partners.

Monitor market trends, competitor activities, and guest feedback to refine strategies.

Manage marketing budgets and track ROI for campaigns and initiatives.

Support CSR and community engagement activities aligned with brand values.

Qualifications

Minimum 3–5 years of experience in hospitality marketing or a similar role.

Degree in Marketing, Communications, or a related field.

Strong understanding of digital marketing, branding, and public relations.

Excellent communication and writing skills in English (additional languages are a plus).

Creative thinker with strong project management and organizational skills.

Proficiency in marketing tools and platforms

Ability to work collaboratively across departments and with external partners.

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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