Job Description
Speciality Waiter / Waitress - French Brasserie
This position is responsible for delivering a high quality, fast, accurate, and efficient food and beverage service to our guests, ensuring exceptional service standards are maintained according to our guests' expectations.
- To welcome, smile, and greet our guests.
- Suggest and professionally upsell food and beverage products.
- To serve all our guests and colleagues with fast, efficient, and accurate service.
- Attend and accommodate guests' reasonable requests and ensure all queries are responded to promptly and on time.
- To be knowledgeable about the menu and information about the food and beverage offerings available to answer guests' questions.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained.
- Set up, clear, and promptly service tables after use to ensure that guests can be seated promptly.
Qualifications
High School Diploma or a degree in Food & BeveragePrevious experience in a five-star hospitality preferably in a similar conceptKnowledge about the Point-of-Sale SystemExcellent communication and organizational skillsStrong interpersonal and problem-solving abilitiesBasic Food Safety CertificateAbility to work well under pressure in a fast-paced environmentAdditional Information