Telecom Senior Engineer
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Du willst
ein Team,
das voll und ganz
hinter dir steht?
Das und viel mehr
findest du bei uns.
- Full Time
- With Professional Experience
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We’re hiring at our location in Doha
Telecom Senior Engineer
Job Decription
Duties and Responsibilities.
Coordinate and administer telecommunications activitiesConfer with business units to determine phone system needs, to establish project priority, and to assist with resolution of telecommunication problemsParticipate in IT teams to evaluate phone hardware and software requirementsPerform analysis of needs and contribute to the design of phone architecture, integration, and installation.Responsible for all company telecom, phone, faxes, fax servers and phone switchesUnderstanding, knowledge, and experience with Cisco telephony architecture including PBX, Cisco Unified Communications. Manager, Cisco Unity Connection and Cisco Unified Contact Center.Understanding, knowledge, and experience with video, voice and content collaboration and communication solutions.Understanding, knowledge, and experience with BlackBerry and EMM solutionsUnderstanding and knowledge of voice recording and dialler softwareAdminister programming and support for all moves and changes required on Cisco switches and VoIP.Support document and support of all telephony disaster recovery for all client sites.Assist and maintain documentation for the phone net Services and IT related support.Assist and maintain a formal system of evaluating all telephone systems and materials used to maintain them.Key Responsibilities.
Executes troubleshooting methodology and root-cause analysis to resolve complex and advanced level problems.Assists in testing, adjusting, and installing equipment to meet provisioned request SLA’s.Executes systems maintenance plans to proactively manage reliability and service expectations.Prepares and maintains technical documentation to guide net Services users, and to assist with the on-going operation. Maintenance, and development of the net ServicesDrives problems to resolution, handling multiple complex issues simultaneously while effectively communicate and engage cross functional technical peers.Adheres to the agreed event management notification and escalation procedures.Perform periodic reviews of Configuration Items (CIs) to ensure compliance with policies and standards, and process thorough operational readiness tasks.Configures, develops, integrates, implements and regularly maintains net Services solutions.Supports implementation / deployment of net Services enhancements or new net Services designs.Assists peers and utilises software and hardware tools to identify and diagnose problems and factors affecting net Services performance.Define procedures for system and component installation, acceptance testing and install proactive maintenance activities.Coordinates problem resolution, creates problem record, determines severity and prioritization classification.Evaluates, and recommends hardware, software, and telecommunications equipment to enhance the performance of net Services design and systems.QUALIFICATION , EXPERIENCE & SKILLS
1.Bachelor’s degree in computer engineering, Computer Science or equivalent
2.CCIE collaboration certification or equivalent experience
3.Data centre industry certifications
4.Certified in ITIL frame Services and processes
( Minimum 10 years’ experience in relevant field )
Apply now
A big team is looking forward to you. Apply here!
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ECCO Gulf Majorel Qatar | Human Resources | Hassan Rashid
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