To conduct the initial checks of applications & borrower’s eligibility through CRDB / CRM / Cb-net for company listing / credit policy before creating the application in LWF
To capture Personal Loan and Credit Card applications through LWF system
Application amendments as per Credit Reviewer comments
Scanning of documents, amendments in CRM and signature verification
Quality assurance calls to the customers before onboarding
Creation of UTD for all approved applications & CRDB notes
Key Accountabilities
Conduct the initial checks for PL / CC / Mortgage loan applications assigned and ensure the accuracy of data as well as the completeness of documents as per the laid down procedures & guidelines.
Verify customer’s signatures by accessing Banqit system.
Scan the supporting documents and attach to the respective applications in the agreed sequence.
Responsible to run Credit Bureau Report (CBR) through LWF / QCB portal and attach to the application as PDF document.
Conduct initial checks of customer’s financial details, Blacklist Status, alerts / notes by accessing CRDB / CRM
Responsible to capture initial comments / observations for next level review
Responsible to handle all re-work applications submitted by the business with documentary proof / justification
Achieve the daily / monthly target & handle extra volume assigned by the line manager
Provide regular feedback for application quality, system related issues and suggest improvements to team leader & line manager
Handle special tasks assigned by the line manager / unit head as & when required
Back-up for handling document scanning & card stock, whenever required
Ensure the strict implementation of policies, procedures, instructions & circulars related to PL, VL, CC & other retail products.
Required Experience
2 – 4 years’ relevant experience in Retail Banking
Education
Bachelor degree in Business / Finance or equivalent