D365 ERP HR Functional Resource Job ID : 273289

Job Description : D365 ERP HR Functional Resource

Key Accountabilities & Responsibilities

Serve as a

Microsoft Dynamics 365 HR and Payroll (D365 F&O) Functional Consultant .

Provide

user support and training

on Microsoft Dynamics 365 HR and Payroll modules.

Work closely with Project Managers and vendors to

define requirements, perform fit-gap analysis, document business processes, and support business users .

Collaborate with stakeholders to align

people, processes, and technology

within HR and Payroll projects.

Apply

analytical skills

to streamline HR and Payroll processes.

Ensure

accuracy and consistency

of HR and Payroll data.

Functional Responsibilities

Provide

techno-functional support

for HR and Payroll modules (knowledge of Finance and Procurement modules is an advantage).

Deliver

onsite English techno-functional support

to users.

Configure and deploy Dynamics 365 HR and Payroll modules for : Recruitment and employee onboarding

Payroll management and tax compliance

Performance management and offboarding

Time tracking, leave management, and benefits administration

Ensure compliance with

local, regional, and international labor laws .

Migrate HR and Payroll data from legacy systems into Dynamics 365 HR.

Integrate D365 HR with

Finance, Power BI, and third-party payroll systems .

Leverage Microsoft tools for automation and insights : Power Automate

for HR workflow automation

Power BI

for reporting and dashboards

Power Apps

for custom HR solutions

Configure compensation structures, allowances, bonuses, and benefits.

Develop advanced reports using

SSRS, Power BI, and built-in reporting tools .

Manage the

full project life cycle

for HR and Payroll implementations.

Provide

end-user training, documentation, and ongoing support .

Conduct

functional and technical testing

to ensure system accuracy and compliance.

Collaborate with stakeholders to deliver

tailored HR solutions .

Support & Service Management

Use ticketing systems to log, track, and resolve incidents.

Build and maintain a

knowledge base

for common issues.

Apply

bug fixes, enhancements, and minor system changes .

Perform

quality testing, integration testing, and deployments .

Manage incident root cause analysis to prevent recurring issues.

Ensure secure and consistent

support service delivery .

Control production environment changes to minimize service disruption.

Support capacity management of the HR and Payroll environment.

Workshops & Collaboration

Participate in and lead workshops to uncover HR and Payroll requirements.

Document business and system processes using

Lifecycle Services (LCS) and Azure DevOps .

Stay up to date with

Microsoft technology advancements .

QA test implementations and ensure alignment with business requirements.

Prepare gap / fit analysis documentation and design specifications.

Configure Dynamics 365 environments to meet organizational needs.

If required, design, test, and implement

customizations .

Basic Qualifications

Minimum 4+ years

of experience in Microsoft D365 HR & Payroll (or Dynamics AX HR / Payroll).

At least

two full life-cycle implementations

of Dynamics 365 HR & Payroll.

Strong knowledge of

ERP systems and implementation processes .

Experience with

medium to large-scale enterprise implementations .

Familiarity with

Agile methodologies .

Strong understanding of HR and Payroll modules.

Proven ability to

support, train, and engage with end-users .

Preferred Qualifications

Bachelor’s or Master’s degree.

Minimum

4–6 years of experience

in D365 HR & Payroll modules.

At least

two Microsoft HR & Payroll D365 certifications

(preferred, not mandatory).

Strong initiative, teamwork, and problem-solving skills.

Experience with

cross-functional collaboration

and stakeholder engagement.

Working Hours : 8 : 00 AM – 4 : 00 PM (local time) or as per IT Manager directives. Location : Onsite, with user-facing support.

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