Land Freight Operations Leader

Join DHL Global Forwarding, Freight (DGFF), the Group's air, ocean, and road freight specialist, as a Land Freight Operations Leader in Doha, Qatar. DHL is the world’s leading logistics provider operating in over 220 countries. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. Who ever said “the sky is the limit” never spoke to you! Because for you it’s the beginning. DHL Global Forwarding has an opening for a Land Freight Operations Leader in Doha, Qatar. Join us in connecting people and improving lives!

Responsibilities

• Coordinate import / export plans and processes to optimize service and performance
• Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets
• Coordinate import / export operations and transactional operations in the receiving area such as delivery arrangement, planning and follow-up of shipment
• Prepare / confirm transport orders to ensure delivery of the shipment to the final customer
• Conduct booking and booking optimization according to internal guidelines as defined by product team
• Draft, monitor and distribute all required import documents to counterparts such as carrier, consignee, supplier, etc., complying with regulations and internal procedures
• Check responses from counterparts and finalize validation of required documents
• Verify shipment status in the import area, identify issues and provide resolutions
• Support customer service in incident and exception management resolution
• Execute IT systems related tasks to provide updated information on shipments
• Observe supplier performance issues and suggest solutions to improve performance, when required
• Build relationships with key suppliers and internal functions such as capacity management, OCC, sales, and customer service
• Highlight issues and opportunities, and implement better practices and quality standards for import / export to increase effectiveness and efficiency

Qualifications

Why join DHL Global Forwarding

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry. When people think of forwarding, we want them to think DHL Global Forwarding because we have :

Our Vision : The Logistics Company for the World. Our Mission : Excellence. Simply Delivered. Our Purpose : Connecting People, improving lives. Our Values : Respect & Results. Our Goals : Employer, Provider, and Investment of Choice, Living Responsibility.

Our equal opportunity commitment : DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job details

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