Service Engineer - Diagnostic Technician (Grade 5)

The Service Engineer - Diagnostic Technician plays a crucial role in the automotive industry, particularly within a dealership and distributor setting. This position is responsible for diagnosing and repairing vehicles, ensuring they meet safety and performance standards. The ideal candidate will have a strong technical background and a passion for automotive technology. They will work closely with customers to provide exceptional service and support, ensuring that all repairs are completed to the highest standards. Responsibilities : Diagnose vehicle issues using advanced diagnostic tools and equipment. Perform repairs and maintenance on a variety of automotive systems, including electrical, mechanical, and hydraulic systems. Collaborate with service advisors to provide accurate estimates and timelines for repairs. Maintain detailed records of all service work performed on vehicles. Stay updated on the latest automotive technologies and repair techniques through continuous training. Ensure compliance with safety regulations and dealership policies. Assist in training junior technicians and apprentices. Communicate effectively with customers regarding their vehicle's condition and repair needs. Participate in team meetings to discuss service performance and improvement strategies. Contribute to maintaining a clean and organized workshop environment. Preferred Candidate : Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in using diagnostic tools and software. Strong time management skills and ability to prioritize tasks. Willingness to learn and adapt to new technologies. Customer-oriented mindset with a focus on service excellence. Relevant certifications in automotive technology or engineering. Experience in a dealership or automotive service environment. Ability to work under pressure and meet deadlines. Skills Proficient in automotive diagnostic tools and software. Strong mechanical and electrical troubleshooting skills. Knowledge of automotive repair techniques and safety standards. Excellent customer service and communication skills. Ability to read and interpret technical manuals and schematics. Time management and organizational skills. Teamwork and collaboration abilities. Adaptability to new technologies and repair methods.

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