Associate Manager - Training Solutions

Overview :

As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.

Duties & Responsibilities

• Deliver CompEx training to delegates from diverse multinational backgrounds.
• Drive business development by expanding the training portfolio with technically advanced courses.
• Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio.
• Build, manage, and mentor strong, long-term customer relationships.
• Upgrade training facilities by improving both infrastructure and technical capabilities
• Lead revenue growth for the Training Department across the Middle East region.
• Define, design, and execute the Training Department’s strategic roadmap, covering both short-term and long-term objectives.
• Develop and empower internal resources to independently deliver assessments and training programs.
• Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls.
• Formulate and implement product marketing strategies, including advertising campaigns and sales promotions.
• Take accountability for the department’s revenue, cost, and profitability, evaluating the cost–benefit impact of all initiatives.
• Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars.
• Ensure the department’s daily operations are carried out efficiently, professionally, and in alignment with organisational standards.
• Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations.
• Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders.
• Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability

Requirements

Education & Certification :

Skills & Competencies :

Experience :