Presales Engineer - Cyber Security Qatar

Vacancy No : VN14034

Job Title : Presales Engineer - Cyber Security

Office Location : QA-Doha

Alternative Office Location : QA-Doha

About the Role Responsible for providing presales technical support and service to customers of the Company. Works with vendor, business practice, and sales to develop and execute compelling solution propositions for the Company, Resellers, and their End Users. Assists smaller resellers with implementation for their customers. Provide pre- and post-sales support. Ensures they are up to date on the certification requirements as required by Cyber Security vendors.

Key Responsibilities Presales Technical Support

Generate and provide customer BoQ / BoM as requested by the sales staff and business partners

Support the efficient response to RFP / RFI

Differentiating the Company value-add propositions through Presales engagement

Provide presentations and demonstrations for end users on behalf of our vendors / partners

Establish strong, productive Vendor, Partner team alignment

In coordination with sales staff, proactively work within resellers to position the product line and ensure comprehension of the portfolio

Build visibility with vendors and customers to create a competitive distribution advantage for company products

Maintain competitive awareness of vendor products and Technical product activity

Provide product knowledge updates regularly to partners (Tech Refresh)

Assists with technology comparison and product SWOT analysis

Conduct regular trainings and 1 : 1 enablement sessions for the partners in the region

Maintain Certification level as the minimum requirement by the vendor

Customer Engagement

Provides out-of-house training as necessary

Makes reseller and end user visits to stay current with product requirements

Resolves questions, requests, and challenges promptly and courteously

Obtains and conveys information as needed

Maintains the company’s professional reputation by providing superior customer service

Makes follow-up calls to check on customer satisfaction with products and support

Conducts weekly webinars of Product enablement / Tech Refresh

Internal Coordination

Provides in-house Division training as required

Provide monthly reports / MBOs to the Director

Functions as a resource for product specifications

Assist and supports area personnel as needed

Keeps management informed of area activities and of any significant problems

Attends and participates in weekly Forecast meetings as requested

Qualifications / Requirements Education / Qualifications :

Bachelor’s degree in Computer Science / Engineering / Information Technology

Cyber Security Product certification

Fluent English / Arabic is an advantage

Required Knowledge

Cyber Security Domain experience

Field Presales experience 5+ years

Experience in building BoQ / BoM based on Customer requirements

5+ years of experience in a telecom, technology, or IT Distribution

Skills and Abilities

Strong technical & presentation skills

Strong communication skills

Customer-focused oriented

Excellent oral and written English communication skills

Attentive to detail and well organized; ability to assist and train others

About Us Westcon-Comstor is a leading name in IT distribution with US$5.45 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to businesses and other customers. We have recently been certified Great Place To Work in 27 countries. This is an exciting time to join our expanding European operation, which serves the EMEA region. We have ambitious plans and huge future potential – you will be ideally placed to grow your career in a dynamic yet supportive culture.

Applications Close Date : 20 Nov 2025

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