Job Title : Group Head
IT Reports to : CCO
Job Purpose : Reporting to the CCO, the Group Head of IT is a hands-on technical and management role, responsible for proactively managing IT technologies and a team of technical IT infrastructure personnel; developing and establishing IT infrastructure standards and procedures; analysis, design, deployment and operations of IT software and hardware systems supporting businesses. The Group Head of IT must also ensure the robustness and security of the IT infrastructure.
Key Responsibilities
- Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop etc
- Team Management : oversee the quality of work and productivity of the team member(s) and provide guidance and direction wherever necessary
- Any other tasks, duties & responsibilities that may be added from time to time as relevant to business requirements
Requirements
Significant experience in managing IT projects from inception to delivery either in a web development or systems management environmentExceptional hands-on experience with software development or systems managementLarge awareness of the current technology and a passion to seek more information for upcoming technologiesDocumented working experience with Microsoft Windows Environments, including MS-SQL 2003 and Microsoft Exchange 2003, Internet Information Server and other applicationsExperience with Microsoft windows configuration, installation, maintenance, support and troubleshooting of TCP / IP, networks supporting VOIP telephony, microcomputers and other systems; system development, complex project management, knowledge of CISCO network hardware, Citrix Virtualization, client / server technology and Internet / intranetsAwareness of or experience managing / developing open-source softwareStrong communication skills with the ability to explain technical issues to non-technical colleaguesCreative, with initiative and driveProactive approach and team playerStrong written and oral communication skillsStrong interpersonal skillsSpecialized Training / Knowledge Required
Bachelor’s degree in computer science / information technology or equivalentMaster’s Degree in the above fields is preferredCertifications in Microsoft / Citrix technologies are a requirementITIL or PMI Certification is preferredExperience
Minimum of 10 – 15 years’ experience in technical operations, and strategy and planning managementWorking experience with Microsoft Windows Environments, including MS-SQL 2003 and Microsoft Exchange 2003, Internet Information Server and other applicationsExperience with Microsoft windows configuration, installation, maintenance, support and troubleshooting of TCP / IP, networks supporting VOIP telephony, microcomputers and other systems; system development, complex project management, knowledge of CISCO network hardware, Citrix Virtualization, client / server technology and Internet / intranetsAwareness of or experience managing / developing open-source softwareSignificant experience in managing IT projects from inception to delivery either in a web development or systems management environment#J-18808-Ljbffr