Overview
Guest Service Associate (Seasonal) This position is the first point of contact for guests and plays a key role in creating a safe fun and welcoming environment in Waterpark. You will assist guests with entry provide park information resolve guest concerns and ensure an excellent customer experience from arrival to departure.
Responsibilities
- Greet all guests with a friendly and professional attitude.
- Assist with ticketing wristband distribution and season pass processing.
- Provide information about attractions park policies events and amenities.
- Handle guest inquiries complaints and feedback efficiently and professionally.
- Operate point-of-sale (POS) systems for ticket sales cabanas guest services etc.
- Monitor entrance / exit areas to ensure safety and flow of guesttraffic.
- Support other departmentsas needed.
- Maintain cleanliness and organization in guest service areas.
- Enforce park rules and safety procedures courteously.
- Assist in emergency procedures when necessary.
Qualifications
Previous customer service or hospitality experience preferred.Strong communication and interpersonal skills.Ability to work in a fast-paced outdoor environment.Willingness to work flexible hours including weekendsand holidays.Basic math and computer skills (for POS systems).Positive attitude reliability and teamwork mindset.Remote Work : No
Employment Type : Contract
Key Skills
Anti Money Laundering,Electro Mechanical,General Insurance,AECOM,Export Sales,Accident Investigation
Experience
years
Vacancy
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