Door Manager

Overview

The Door Manager is responsible for overseeing all guest entry operations at Doha Gossip events, ensuring a seamless, secure, and premium experience. This role manages guest flow, supervises door staff, enforces entry policies, and coordinates VIP access in alignment with brand standards.

Responsibilities

• Guest Entry & Experience : Oversee guest check-in, reservations, and door management during events. Ensure all guests are greeted professionally and in line with brand standards. Manage entry for reservations, VIPs, media, and walk-in guests. Enforce dress codes, entry requirements, and event policies consistently.
• Staff Supervision & Coordination : Supervise hosts / hostesses, security, and front-of-house personnel. Conduct pre-event briefings on guest list, VIPs, and entry protocols.
• VIP & Media Handling : Coordinate smooth entry for VIPs, influencers, artists, and media representatives. Ensure discreet and efficient service for high-profile guests. Work closely with Guest Experience Manager on special arrangements.
• Security & Compliance : Monitor crowd flow and capacity at entry points. Handle disputes, denied entry, and guest concerns with professionalism. Escalate incidents to Guest Experience Manager and document in Door Logbook. Ensure compliance with safety, security, and brand policies.
• Reporting & Documentation : Maintain an updated Door Logbook with guest counts, incidents, and special notes. Submit post-event reports including entry statistics, no-shows, and VIP handling. Provide recommendations for improving entry operations.

Qualifications & Skills

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