Software Support Engineer

Position Title : Software Support Engineer

Location : Doha Qatar (Head Office & Customer Office)

Employment Type : Contract Staffing (1 Year)

Working Hours : 10 hours / day 5 days a week

Salary : QAR 8800 / month

About the Role

We are seeking a motivated and skilled Software Support Engineer to join our team. The role involves providing technical assistance, troubleshooting and support for software systems to ensure seamless business operations.

Key Responsibilities

Provide first-level and second-level support for software applications.

Diagnose and resolve technical issues related to software performance, configuration and integration.

• Liaise with end-users to identify issues and provide timely solutions.
• Document incidents, problems and resolutions in line with company standards.
• Collaborate with internal teams to elevate complex issues when required.
• Assist in software upgrades, patch management and system testing.
• Deliver user training and support for software-related queries.
• Ensure compliance with IT policies and procedures.

Contributing to process development – we are a small team looking for people who want to help us lay the foundation for growing efficiently with a best‑in‑class culture.

Qualifications & Requirements

Education : Graduate degree in IT / Computer Science or related field.

Experience : 2–3 years of experience in software support or a related technical role.

Languages : Fluency in Arabic and French is mandatory.

Nationality : Open to all.

Age Bracket : Open.

Key Skills

Other Details

Experience : years

Vacancy : 1

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