Sales Assistant

We are not just a café; we are a community hub for healthy living. We serve fresh, wholesome, delicious food and drinks in a vibrant, positive environment. We believe that feeling good starts with what you eat and the people you share it with. We are a small, passionate team, and our next Manager will be the face and energy of our brand.

The Role : Chief Customer Attractor We are seeking a highly energetic, naturally charismatic, and sales-driven leader to manage our daily operations and spearhead our customer experience strategy. This is a hands‑on role where you won't just manage; you will actively build relationships, convert first‑time visitors into regulars, and ensure our café is the most talked‑about spot in the area. Your primary KPI is increased customer traffic and sales growth through exceptional service and personal charm.

Key Responsibilities : 1. Sales & Customer Engagement (The Charisma Driver) :

Front‑Line Sales Leadership :

Personally engage with customers, offering genuine recommendations, sharing the story behind our healthy products, and inspiring excitement around our menu.

Relationship Building :

Develop and maintain relationships with loyal customers, knowing their names and preferences to create a true sense of belonging and community.

Customer Retention :

Design and implement loyalty initiatives, feedback loops, and personal follow‑ups to maximize repeat business.

New Business Development :

Proactively identify and secure small local partnerships (e.g., corporate office catering, local gym collaborations) to drive bulk / outside sales.

2. Operations & Team Management (The Back‑end Support) :

Daily Operations :

Oversee all café procedures, ensuring efficiency, product consistency, and the highest standards of food safety and hygiene.

Staff Coaching :

Lead, train, and mentor the café team (Baristas, Servers), coaching them not just on technical skills but on

charismatic customer interaction

and sales techniques.

Inventory & Cost Control :

Manage ordering, stock levels, and minimize waste to optimize profitability without compromising quality.

Scheduling :

Create and manage weekly staff schedules to ensure adequate coverage during peak hours while controlling labor costs.

3. Marketing & Brand Advocacy :

Ambiance Manager :

Ensure the café environment is consistently welcoming, clean, and perfectly aligned with our healthy, energetic brand aesthetic.

Social Media Collaboration :

Work closely with the marketing team (or directly handle content) by showcasing the café's atmosphere, happy customers, and new products through engaging, personality‑driven content.

Event Planning :

Coordinate and host small, community‑focused events (e.g., healthy cooking demos, tasting nights) to drive traffic and community engagement.

What You Will Bring :

A Magnetic Personality :

You must be naturally outgoing, optimistic, highly articulate, and able to make an instant, positive connection with anyone.

Proven Sales Acumen :

Experience in a high‑touch, customer‑facing sales or hospitality management role where you were personally responsible for revenue growth.

Industry Passion :

A genuine passion for healthy food, wellness, and community building.

Leadership Experience :

Minimum of (2-3) years of experience in a supervisory or management role, preferably within the F&B or hospitality sector.

Skills :

Strong organizational skills, proficiency with POS systems, and basic financial literacy (P&L understanding).

Why Join Us?

Be the Face :

You will have complete autonomy to shape the customer experience and the café's culture.

Growth Potential :

This role is central to our expansion plans, offering significant professional growth opportunities.

Fantastic Environment :

Work in a positive, healthy, and supportive environment with a team that cares.

Competitive Salary & Incentives :

Competitive base salary plus performance‑based sales incentives linked directly to revenue growth and customer satisfaction.