Emergency Services Dispatcher

Overview

Under the supervision of the Emergency Dispatcher Lead, the Emergency Services Dispatcher functions primarily as a call-taker telecommunicator responsible for receiving, recording, and managing requests for Fire and Emergency Services responses. The dispatcher dispatches emergency personnel to situations requiring critical response, reads posted orders to determine personnel requirements, notifies personnel of work assignments and changes via telephone or radio, and posts assignment information on the dispatch board. They may also issue equipment to emergency personnel and contact personnel to verify assignment locations.

Responsibilities

• Serve as a call-taker telecommunicator, managing requests for Fire and Emergency Services responses.
• Dispatch emergency personnel to critical situations.
• Read posted orders to determine personnel needs and notify personnel of assignments and changes.
• Post assignment information on the dispatch board.
• Issue equipment to emergency personnel as needed.
• Verify assignment locations with emergency personnel.
• Perform other duties as assigned.

Qualifications

At V2X, we are committed to equal employment opportunity and fostering an inclusive workplace, treating all individuals with fairness, respect, and dignity, aligned with our core values of Integrity, Respect, and Responsibility.

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