Technical Support Resource - Microsoft Dynamics

Provide L2 support for Microsoft Dynamics 365 in a banking environment ensuring smooth operations quick issue resolution and minimal downtime.

Key Responsibilities:

• Handle user tickets troubleshoot technical issues and escalate as needed.

• Support D365 modules workflows and integrations.

• Coordinate with vendors and internal teams for fixes.

• Maintain logs and follow ITIL/change management processes.

Requirements:

• 2 years experience in D365 support (Finance & Operations / CRM).

• Knowledge of basic configurations Power Platform SQL and integrations.

• Banking/financial services experience is an advantage.

• Strong communication and customer service skills.

Key Skills
Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications
Employment Type : Full Time
Experience: years
Vacancy: 1