Service Advisor

Company Description

Founded in 1997, Oasis Cars Qatar has established itself as a trusted and reliable service within the local and expatriate communities. With over 30 years of experience, Mamoon Khalil Halawa and the Oasis team maintain strong relationships with local authorities, banks, insurance companies, and other suppliers to streamline the buying and selling process of vehicles. The original showroom, located at the busy Crazy Signal in Doha, is one of the most respected used car dealerships recognized by major banks and insurance companies. Expanding into new markets, Oasis Cars now operates several showrooms across the Gulf region, including an international presence in Jordan and the UAE. Oasis Rent a Car, known for its modern fleet and impeccable maintenance, continues to grow. We guarantee an unrivaled professional and courteous service whether you wish to buy or sell your car.

Role Description

This is a full-time, on-site role for a Service Advisor located in Mawater City. The Service Advisor will be responsible for providing customer-focused service, ensuring customer satisfaction, and handling aftersales communication. Daily tasks include consulting with customers, addressing their service needs, and coordinating with the service team to resolve issues efficiently. The Service Advisor will also follow up with customers post-service to ensure their satisfaction and address any further needs.

Qualifications

• Customer-focused Service, Customer Satisfaction, and Customer Service skills
• Strong Communication skills
• Experience in Aftersales service
• Excellent problem-solving abilities
• Ability to work effectively with team members
• Previous experience in the automotive industry is a plus
• Proficiency in both English and Arabic is beneficial

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