Client Services Coordinator-

Client Services Coordinator - vacancy in Ar-Ruwais Qatar Overview :

The Client Service Coordinator will play a key role in helping clients book and manage hotel reservations while delivering exceptional customer service. Candidates with previous call center, front desk, sales, group housing, and / or administrative experience for hotels are preferred.

Responsibilities

Be well-versed in all hotel packages for various events and cities, including understanding the nuances of each hotel and event.

Maintain PCI-compliance at all times, including completing a background check prior to start date.

Provide excellent guest experience while assisting guests with individual reservations via phone.

Manage room block requests, including discussing and helping guests select the best hotel option for their needs via phone and email.

Use Passkey software to build room blocks and deadlines.

Draft and send email templates for room blocks.

Qualifications Preferred : experience in call center, front desk, sales, group housing, and / or administrative roles in hotels.

#J-18808-Ljbffr