IT technician

Job Purpose

The IT Technician will be responsible for providing technical support troubleshooting hardware and software issues maintaining IT systems and ensuring smooth daily operations for end-users.

Key Responsibilities

• Install configure and maintain computer hardware software systems networks printers and scanners.
• Monitor and maintain computer systems and networks to ensure optimal performance.
• Respond promptly to service issues and requests raised by users.
• Diagnose and troubleshoot hardware software and network problems.
• Set up user accounts permissions and passwords.
• Provide technical support across the company (in person via phone or remotely).
• Ensure security and privacy of networks and computer systems.
• Perform regular system backups and data recovery processes.
• Assist in IT asset management and maintain up-to-date IT inventory.
• Support the rollout of new applications and system upgrades.
• Liaise with external vendors for IT equipment and services when required.

Key Skills

Employment Type

Full Time

Experience

years

Vacancy

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