F&B Coordinator

POSITION SUMMARY

Prepare sales-related documents throughout the sales process (e.g. proposals, contracts or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g. brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile and verify information (e.g. commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities / services (e.g. hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (e.g. filing, sending emails, typing, faxing and copying).

Report accidents, injuries and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance; stand, sit or walk for an extended period of time. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

• Education : High school diploma or GED equivalent.
• Related Work Experience : At least 1 year of related work experience.
• Supervisory Experience : No supervisory experience.
• License or Certification : None.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience : IC

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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