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Application Engineer
ArizoglobalDoha, Ad-Dawhah, Qatarمنذ أكثر من 30 يومًا
الوصف الوظيفيCustomer Service Support : Provide direct support to PayPal Customer Service agents, addressing high-impact issues in a timely manner. Bug Tracking and Management : Identify, verify, and document irregularities in PayPal Customer Service tools, post bugs as necessary, and ensure that these bugs are followed up and resolved. Technical Documentation & Resources : Generate and review detailed technical information, including sample code, FAQs, and white papers, to support agents and improve their troubleshooting capabilities. Presentation of Issues and Solutions : Present complex issues and their solutions to audiences of varying technical knowledge, providing technical and business leadership as needed. Efficient Workload Management : Manage assignments efficiently, ensuring that time-critical situations are resolved reliably and professionally.
Experience : 6-9yrs
Job description : Must-Have Skills :
- 5+ years of expertise in Java and C++ : Demonstrated experience developing in both languages; familiarity with C# is preferred.
- Proficiency in Spring Boot : A good understanding of Spring Boot for building microservices is an added advantage.
- Strong Database Experience : Experience in working with databases, preferably Oracle and Google BigQuery, including writing complex queries and optimizing performance.
- Coding Knowledge in Java or Node.js : Strong hands-on coding abilities in either Java or Node.js for application development.
- Knowledge of Network Operations : A solid understanding of network operations, load balancers, and router traffic management is essential.
- Object-Oriented Concepts & Data Structures : In-depth knowledge of object-oriented programming principles and data structures.
- Flexibility & Availability : The candidate must be flexible to take calls during late hours and should be available for urgent calls on weekends, as needed.
Responsibilities :
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Application Engineer • Doha, Ad-Dawhah, Qatar
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