Retail Property Manager

The Retail Property Manager will oversee the retail operations of Place Vendôme Qatar, ensuring the delivery of high-quality service standards, operational excellence, and a premium customer experience. This role is pivotal in building strong, sustainable relationships with retail partners and ensuring alignment with the asset’s long‑term strategic and commercial objectives.

The incumbent will lead a multidisciplinary retail operations team and serve as the key liaison between mall management, tenants, and brand partners, driving business performance, tenant success, and customer satisfaction in accordance with Qatar’s retail market standards and best practices.

This role acts as the second‑in‑command to the Mall Manager, assuming full leadership of retail and tenant operations in their absence.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Retail Performance & Business Optimization

• Lead and implement strategies to enhance retail performance and achieve targeted KPIs including tenant sales, footfall, and trading density.
• Regularly analyze retail sales data, market trends, and consumer insights to identify performance improvement opportunities.
• Support underperforming tenants through business reviews, training, and joint promotional initiatives.
• Ensure optimal tenant mix and alignment with the mall’s positioning as a luxury shopping and lifestyle destination.
• Collaborate with leasing and marketing teams to enhance the mall’s commercial appeal and profitability.

Retailer Relationship Management

Operational Excellence

Customer Experience & Brand Alignment

Rental Collection & Financial Governance

Strategy & Market Intelligence

QUALIFICATIONS

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