625 Servicing Material Controller

The 625 Servicing Material Controller is responsible for managing, coordinating, and controlling all assets required to support the 625 Typhoon Servicing Schedule. This includes the end-to-end management of asset demands, receipts, validation, prioritisation, and progression through the Demand Management process to ensure contractual requirements and servicing timelines are met.

Key responsibilities include the storage, segregation, and correct handling of assets, ensuring compliance with Export Control, Security, and airworthiness requirements. The role requires daily engagement with platform servicing teams to capture new demands, manage priorities, provide timely feedback, and resolve capability or capacity issues in coordination with the wider logistics Team.

The postholder will also manage calibrated items, unserviceable part returns, and tooling issue / receipt, ensuring all items meet required standards prior to processing. Effective use of electronic systems, including IMS, is essential to support accurate scheduling, asset tracking, and the production of operational reports that highlight trends and trigger points to prevent servicing delays.

This role demands strong analytical, organisational, and communication skills, with the ability to work autonomously, build effective relationships, and maintain high performance within a regulated environment.

Core Activity

• Identify and manage any capability or capacity issues, working closely with the Demand Management Team to resolve them where practical, and escalating concerns when required.
• Manage the interface with platform maintenance teams to ensure that timely and accurate demands are raised on the Supply Chain and that responses are delivered in line with operational requirements.
• Maintain and manage effective relationships with the 625 Maintenance Team, working proactively together to identify and action all logistics requirements in sufficient time to fully support the servicing schedule.
• Develop, lead, and manage daily feedback sessions with platform servicing teams to confirm that all demands are appropriately prioritised, upgrading priorities where necessary to support servicing schedules.
• Develop and manage daily liaison routines with the platform servicing teams to capture new requirements and provide feedback on previously submitted requests.
• Hold overall responsibility for maintaining regular communication with the Demand Management Team to obtain up-to-date information on outstanding or overdue demands that may impact servicing programmes.
• Manage the storage and segregation area, ensuring secure and accurate ring-fencing of parts required for aircraft entering the servicing programme.
• Monitor and manage the use of IMS for turn-in and scheduling of removed assets from the maintenance environment to the relevant ML2 / ML4 locations, engaging with the Part M Engineer, Orderbook Repairs Team, and Depth Maintenance as necessary.
• Manage calibrated items issued to or from the servicing programme, ensuring their movement through the Calibration Area and the Engineering Logistics Portal (ELP) is fully controlled and compliant.
• Hold overall responsibility for ensuring all unserviceable parts turned in during the servicing programme are correctly wrapped, packed, drained, and fitted with the appropriate bungs and blanks prior to processing.
• Manage and analyse electronic data to produce a suite of reporting statistics that clearly identify trends, highlight management triggers, and support early identification and resolution of potential issues that could delay servicing.
• Responsible for the issue and receipt of all tooling required by the maintenance team, including the management of pre‑ and post‑use inspections to ensure all tooling is accounted for, serviceable, and fully compliant with airworthiness requirements.
• Provide assurance and take responsibility for the correct management, handling, and storage of all assets within the environment, ensuring full compliance with Export Control and Security requirements for any restricted or controlled items.

Key Accountabilities

Requirements

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