Front Desk Agent

Responsibilities

Reporting to the Director of Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following :

• Consistently offer professional friendly and engaging service.
• Greet check in and settle guest accounts while ensuring all service standards are followed
• Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float
• Handle guest requests questions and concerns effectively and promptly
• Promote a professional team environment
• Follow department policies procedures and service standards
• Performs any and all other tasks assigned by management
• Upholds the highest standard of internal and external customer service at all times

Qualifications

Remote Work : No

Employment Type : Full-time

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette

Experience : years

Vacancy : 1

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