Technical Operations Manager TASMU Online platforms

TASMU is at the forefront of innovation and sustainability committed to building a smarter and more connected future for our citizens We have developed a cuttingedge TASMU Platform hosted on cloud aimed at revolutionizing urban living and enhancing the quality of life for our residents As we continue to expand and refine this platform we are seeking a highly skilled and motivated Technical Operations Manager to join our dynamic team As a Technical Operations Manager for TASMU Platform you will play a pivotal role in ensuring the reliability scalability and performance of the platform You will lead a team of technical experts and collaborate with various stakeholders to guarantee seamless operations system availability and continuous improvement This position offers a unique opportunity to contribute to the advancement of Qatar nations urban infrastructure and services oPlatform Operations Oversee the daytoday operation and maintenance of the TASMU Platform ensuring high availability and reliability oTeam Leadership Manage a team of operations and support staff providing guidance mentoring and fostering a culture of collaboration and excellence oAzure Google Cloud Management Monitor and optimize the platforms performance on Azure Google Cloud including cost management and resource allocation oIncident Management Develop and implement incident response procedures leading the team in resolving critical issues promptly and effectively oSecurity and Compliance Collaborate with the security and compliance team to enforce best practices and compliance standards ensuring the platforms integrity and data security oCapacity Planning Evaluate system performance and resource utilization to plan for future scalability and growth oVendor and Partner Management Liaise with thirdparty vendors and technology partners to ensure the seamless integration and functionality of the platform oDocumentation Maintain comprehensive documentation of system configurations processes and procedures oContinuous Improvement Identify opportunities for process optimization and automation to enhance operational efficiency oEmergency Preparedness Develop and maintain disaster recovery and business continuity plans oStandards Support adoption of ITIL and service management best practices oBudget Management Manage the operations budget including forecasting and expenditure tracking oReporting Prepare and present regular reports to senior management on platform performance and operational metrics