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SAP Tax & Revenue Management Consultant
SAP Tax & Revenue Management ConsultantIBM • Doha, Ad-Dawhah, Qatar
SAP Tax & Revenue Management Consultant

SAP Tax & Revenue Management Consultant

IBM • Doha, Ad-Dawhah, Qatar
8 hours ago
Job description

Join to apply for the SAP Tax & Revenue Management Consultant role at IBM

The SAP Tax & Revenue Management (TRM) Lead will play an essential role in driving the design, implementation, and optimization of core tax administration processes within our SAP landscape. The primary focus areas include Registration / Deregistration, Returns Processing, Payments, and Refunds. The ideal candidate brings deep expertise in SAP TRM and FI‑CA, proven experience in public‑sector revenue programs, and the ability to translate legislative and operational needs into effective system solutions. This role will collaborate with business stakeholders, policy teams, technical experts, and implementation partners to deliver a modern, efficient, and compliant tax administration system.

Key Responsibilities

Solution Design & Delivery

  • Lead end‑to‑end functional design for Registration / Deregistration, Returns, Payment Processing, and Refunds modules within SAP TRM.
  • Translate tax legislation, policy requirements, and operational needs into SAP TRM configurations and functional specifications.
  • Define and maintain system architectures, process models, tax obligation rules, and workflow configurations.

Requirements Gathering & Business Engagement

  • Conduct workshops with business, tax policy, and operations teams to capture requirements.
  • Document detailed process flows, business rules, user stories, and functional specifications.
  • Validate requirements for compliance, feasibility, and alignment with SAP best practices.

    • System Configuration & Build

  • Configure TRM business objects related to taxpayer registration, obligations, return forms, periods, assessments, payment rules, and refund processes.
  • Configure FI‑CA functions such as payment clearing, dunning, account determination, and disbursement workflows.
  • Support enhancements, custom developments, and functional testing of new features.

    • Integration Leadership

  • Lead integration design with external systems such as taxpayer portals, payment gateways, banks, identity registries, and document management solutions.
  • Collaborate with technical teams on APIs, middleware, batch processing, authentication, and data synchronization.
  • Ensure data accuracy across tax master data, returns, financial postings, and taxpayer accounts.

    • Data Migration & Cutover

  • Define migration strategy for taxpayer master data and historical return / payment datasets.
  • Oversee data mapping, validation, cleansing, and reconciliation activities.
  • Support cutover planning and readiness for go‑live across assigned TRM modules.

    • Testing & Quality Assurance

  • Define test strategies across unit, system, integration, regression, and UAT.
  • Review and validate test cases for registration workflows, returns, payments, and refunds.
  • Lead defect resolution and ensure high‑quality solution delivery.

    • Governance, Compliance & Documentation

  • Ensure SAP TRM processes align with legislation, audit standards, and internal controls.
  • Define user roles, access controls, and segregation of duties.
  • Maintain documentation including functional specs, configuration guides, and process manuals.

    • Stakeholder Management & Project Leadership

  • Serve as the primary TRM subject‑matter expert for business stakeholders, IT teams, and vendors.
  • Provide expert recommendations on SAP TRM best practices and solution improvements.
  • Support project planning, risk mitigation, and reporting.

    • Post‑Go‑Live Support & Continuous Improvement

  • Lead troubleshooting, root‑cause analysis, and stabilization activities in production.
  • Identify and implement process enhancements and automation opportunities.
  • Provide ongoing knowledge transfer and support to operations and support teams.

    • Qualifications

    Required

  • Strong functional experience with SAP Tax & Revenue Management (TRM) and FI‑CA.
  • Hands‑on design and configuration experience in Registration, Returns, Payments, and Refunds modules.
  • Experience working in public‑sector tax administration or revenue management programs.
  • Expertise in integration with external systems and financial modules.
  • Excellent documentation, analytical, and stakeholder management skills.

    • Preferred

  • SAP TRM or FI‑CA certification.
  • Experience in complex government transformation or large SAP implementation programs.
  • Knowledge of tax legislation, compliance, and digital government platforms.

    • Preferred Education

    Master's Degree

    Required Technical And Professional Expertise

    Professional Expertise

  • Experience leading SAP TRM implementations within government or public‑sector environments.
  • Strong understanding of tax administration processes : registration / deregistration, return filing, payment processing, assessments, and refunds.
  • Ability to interpret legislation and business policies and translate them into system rules, workflows, and functional requirements.
  • Proven capability in conducting workshops, gathering requirements, and collaborating with senior business, policy, and IT stakeholders.
  • Strong analytical and problem‑solving skills with the ability to work in complex transformation programs.
  • Experience managing cross‑functional teams, vendors, and technical delivery workstreams.
  • Excellent communication, documentation, and stakeholder‑management skills.

    • Technical Expertise

  • Deep functional expertise in SAP TRM with hands‑on configuration experience in Registration, Returns, Payments, and Refunds modules.
  • Strong knowledge of FI‑CA (Contract Accounts Receivable and Payable), including payment clearing, dunning, account determination, and disbursement workflows.
  • Experience configuring TRM business objects, obligation rules, form bundles, returns workflows, payment schemas, and refund processes.
  • Proficiency in designing and supporting integrations using SAP PI / PO, SAP CPI, APIs, middleware, and interfaces with portals, payment gateways, and banking systems.
  • Understanding of SAP CRM processes for taxpayer case management, master data management, and workflow routing.
  • Experience with data migration, data mapping, cleansing, and reconciliation for TRM and FI‑CA.
  • Ability to develop functional specifications, process maps, data models, test scenarios, and configuration documentation.
  • Knowledge of SAP authorization concepts, internal controls, and audit / compliance requirements within TRM and FI‑CA environments.

    • Preferred Technical And Professional Experience

    Preferred Professional and Technical Expertise

  • SAP certification in TRM or FI‑CA.
  • Experience in large‑scale government transformation or multi‑phase SAP implementation programs.
  • Knowledge of taxation policy frameworks, revenue administration practices, and digital government platforms.
  • Familiarity with SAP CRM, SAP Fiori applications, and user experience optimization for tax administration.
  • Experience with automation, analytics, or workflow enhancements within TRM / FI‑CA environments.
  • Exposure to cloud integration platforms and modern API standards for tax and payment ecosystems.

    • Seniority level : Mid‑Senior level | Employment type : Full‑time | Job function : Information Technology | Industries : IT Services and IT Consulting

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