Service Delivery Engineer Network

Service Delivery Engineer - Network

Functional Responsibilities :

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers etc.).
• Provide remote troubleshooting and fault finding if issues occur upon initial installation.
• Participates in execution of networking projects : (Site visits, technical evaluation, installation, implementation, and NRFU Testing.
• Maintain and support Customer / MEEZA’s LAN / WAN environment.
• Provide remote support to on-site engineers, Senior Engineers and end users / customers during installation, upgrades, and troubleshooting.
• Provide Level 2 / 3 support and troubleshooting to resolve issues.
• Maintains up to date network documentation includes Rack Layouts and Network Inventory details.
• Responsible to adhere with all information security policies and procedures of MEEZA’s network and security standard architecture.
• Willing to work flexible hours and on weekends as per business requirements.
• Collaborator, initiative-taker with the ability to complete tasks in an unsupervised environment.
• Have high inter-personal skills including politeness, and positive general outlook.
• Perform other related duties as assigned.

Knowledge, Skills & Experience

Academic & Professional Qualifications :

Experience :

Skills and Requirements :

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