Technical Support Agent

VAM SystemsQatar

1 day ago

Job description

We are currently looking Technical Support Agent for our Qatar operations with the following terms & conditions.

Experience Requirements

Support Agent must carry valid Qatar Driving License with own car and have good location awareness for efficient on-site execution.

Project Objective

To deploy and enable UPI functionality across all merchant POS terminals.

The project includes system configuration testing POS branding and on-site merchant training to promote smooth adoption and usage of UPI payment services.

Pre-Deployment Activities

Receive and verify merchant list with site addresses and terminal details.
Prepare POS software updates and training materials.
Ensure required credentials configuration files and merchant onboarding data are available prior to on-site visits.

Deployment Activities

Visit each merchant / store location as per the assigned deployment sheet.

Install and / or update POS terminals to enable UPI (NPCI) acceptance features.

Perform POS system checks : power printer connectivity and OS version verification.

Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal.

Joining time frame : Immediate

Remote Work : No

Employment Type : Full-time

Key Skills

Dhcp, SQL, Active Directory, VOIP, VMware, Customer Service, Windows, Trouble Shooting, Java, VPN, Sharepoint, hardware, Dns, Technical Support, Software Applications

Experience

years

Vacancy

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Technical • Qatar