Frontdesk & Salon Supervisor-Doha

Purpose :

The purpose of this role is to supervise the day to day Hair & Beauty Salon activities, manage staff and clients to ensure the highest customer satisfaction and run the frontdesk.

Responsibilities

Ensure Salon Policies, and Procedures are followed, and Company Core Values

Manage staff day to day Issues

Manage Salon day to day activities

Ensure Customer Service is provided by Frontdesk, Hair Staff, and Beauty Staff

Ensure Quality Services are provided by Frontdesk, Hair Staff, and Beauty Staff

Manage client complaints

Perform Salon Audit daily and make sure salon cleanliness, presentation and maintenance are up to 5-star standards.

Requirements

Great Customer Service Background

Experience in any of the following service industries : Hotels, F&B, beauty industry, other hospitality, or service industry.

Basic management or supervisory experience.

Leadership & Management Skills : Ability to lead and manage the existing salon staff to follow company policies, operational procedures, and lead them to achieve sales goals and great customer satisfaction.

Administrative skills

Ability to deal with client complaints

Confidence

Ability to ready to reports on spreadsheets, such as sales, and client satisfaction

Accountable & Responsible

Computer skills

Benefits

Salary : Competitive Salary

Competitive monthly salary

• Salon Service Sales commission
• Retail commission

Generous annual leave

Free medical provided

Free Salon Services

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