Section Head – Enterprise Channels

The Section Head – Enterprise Channels is responsible for leading the development, modernization, and change management of integrated digital banking channels including mobile banking, internet banking, ATM / CDM / VTM, Call Center / IVR, and the bank’s website. The role focuses on enhancing customer experience through channel convergence and omnichannel strategies, in collaboration with Business and DS&IT teams. For detailed job description and to apply for this position, please follow the below link.