Studio & Operations Assistant

Overview Hiring a full-time assistant to support the daily operations of our brand. This role is ideal for someone who’s organized, responsible, and ready to take on various tasks that keep the business running smoothly—from customer service to backend coordination.

Core Responsibilities

Serve as the main point of contact for customers : taking orders, processing payments, responding to messages, and addressing concerns professionally

Manage and update our Shopify store, keeping orders accurate and up to date

Record all incoming orders and coordinate them with the workshop for production

Communicate directly with tailors : manage schedules, track timelines, and ensure smooth workflow

Schedule the employer’s calendar : meetings, appointments, and studio-related tasks

Seek out industry connections and opportunities for pop-ups, exhibitions, and events

Coordinate delivery logistics : ensure the delivery person is aligned with customers and delivery timelines

Oversee the flow of studio operations, helping ensure everything is on track and delivered without delay

Assist with sourcing materials or handling day-to-day errands as needed

Required Skills & Qualities

Strong communication and organizational skills

Confident with basic tech : Google Sheets, Shopify (training can be provided)

Comfortable with customer interaction and follow-up

Reliable, proactive, and detail-oriented

Ability to manage time well and juggle multiple responsibilities

Preferred

Female candidates are preferred for practical reasons within the team and work environment

Prior experience in fashion, retail, or abaya / modest wear is a bonus

Arabic-speaking is a plus

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