Assistant Outlet Manager

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Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

Job Description

You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance, and business results. Your key duties include promoting guest satisfaction, maintaining a safe and sanitary work environment, and ensuring the highest quality products are served. This will be achieved through developing and maintaining a strong team environment, delivering prompt, courteous service in accordance with brand and Food & Beverage standards. Additionally, you will handle daily team member relations and encourage problem solving through proper training and empowerment.

Qualifications

• College diploma in Hotel Management or related field
• Previous experience in Food & Beverage / Restaurant operation
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills

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