Welfare Officer (Roads O&M)

Job Description

The Welfare Officer is responsible for partnering with employees and the employer to ensure a healthy and safe work environment as well as overall employee betterment. Overall responsibilities include coordinating all employee relations and functions relating to Workers’ issues, including interactions between workers, contractors, and the SC.

Key Responsibilities

• Receive and address workers’ issues at the accommodation site
• Improve facilities and services like medical, drinking water, canteen, toilet, rest area, child care room, etc., and inform workers of their rights (wages, overtime rates, leaves, etc.)
• Communicate, partnering with management, to ensure workers are receiving the required employee services and benefits
• Establish effective communication between management and workers to quickly resolve any differences b
• Responsible for the overall well-being of the accommodation residents
• Manage accommodations facilities and lead the service and security teams
• Lead client inspections ensuring all requirements are met
• Follow up accommodation welfare inspections ensuring all issues are resolved
• Report accommodations safety issues (fire, hygiene, space, amenities) to the HSE team
• Inspect accommodation buildings and amenities and report any maintenance issues to the logistics department
• Follow up on maintenance requests ensuring all issues are addressed and resolved properly
• Coordinate the number of meals with food suppliers and ensure client hygiene requirements
• Ensure any worker’s grievances are addressed and communicated to management
• Maintain all accommodations records and ensure their proper filing
• Manage and seek to resolve workers’ grievances and issues at the accommodation
• Submit daily and monthly reports to the HOC regarding the following :
• (i) details of incidents requiring first aid and hospitalizations; (ii) a summary of food complaints; (iii) the total number of Workers in the accommodations detailing accommodation name and room number
• Perform other duties as required

Qualifications

Additional Information

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