Sales Executive | Al-Futtaim Automotive | Automall | Qatar

Job Requisition ID :   169936

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

We are looking for a dynamic and motivated Used Sales Executive to join our team in Qatar. The role is crucial in supporting the sales objectives of the company by achieving given sales and gross margin targets. You will be responsible for providing first-rate service to current and potential customers of Automall.

What you will do

• Minimize risk through effective evaluation of used cars for trade-in or purchase
• Submit mechanical inspection reports and check for any violations
• Ensure the collection of valid documents related to the purchase process
• Achieve or exceed allocated monthly sales targets (units and gross margin)
• Ensure maximum customer satisfaction and repeat sales by achieving or exceeding objectives
• Adhere to company procedures in handling cash and credit customers
• Continuously improving selling techniques and customer handling skills
• Sell insurance, accessories, and service packages
• Maintain awareness of the automotive industry, update knowledge of product range, models, features, and benefits
• Ensure proper display of used cars (condition, pricing, cleanliness, and specs)
• Comply with company guidelines and SOPs (Standard Operating Procedures), and report all incidents to the showroom manager

Required skills to be successful

About the team

You will be part of the Used Car Sales Department, working closely with the Showroom Manager and other team members to create a quality service culture. The team is dedicated to ensuring positive customer experience and promoting continuous improvement in customer service

What equips you for the role