Field Service Technician

Build a career with confidence At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet – and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by – our vision, values and culture.

As an employer of choice, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise, creativity and passion of our employees– and we’re excited for you to join the team.

Role Responsibilities : We strive to remain leader in HVAC industry by consistently improving our performance through customer focused programs and providing highest value to our customers.

Job Designation HVAC Field Technician

Job Summary This position is for a Field Technician in Aftermarket and Service, reporting to Service Supervisor. Installs, tests, services, and repairs equipment to conform with company operating specifications and customer requirements. Perform jobs given on daily basis by direct supervisor, carries out work related to maintenance contracts, repairs and some warranty related jobs. Relies on moderate experience and judgment to plan and accomplish assigned tasks as instructed by Service Supervisor.

Key responsibilities

Receives daily job schedules from concerned Service Supervisor and executes accordingly in a timely manner

Executes and completes the job as per the budgeted man-hour

Use SYCLO device and generate / deliver time confirmations, job cards and EH&S site surveys

Meets assigned SOIP target (revenue, utilization, GM, call back rate, EH&S, and MFA)

Executes assigned jobs

Assists Senior Technicians on jobs as required

Reports escalated problems and spare parts requirements to Supervisor for necessary arrangements

Install spare parts when attended

Attends EH&S trainings and always follow guidelines

Use right tools & PPEs in appropriate way. Inspect and inform Supervisors.

Maintain site house-keeping post work completion

Qualifications

Technical Diploma

Minimum 3 years of relevant experience

Proficiency (Speak, Read & Write) in English

Communication skills (Understanding questions and responding correctly)

Customer focus orientated

Analytical thinking skills

Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine of growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

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