Transcon Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 350+ locations worldwide Globally unified systems Job Description

If you enjoy coordination, solving problems, and supporting customers with care and accuracy, this role offers strong learning and growth opportunities within our operation. We work as a supportive team that values reliability, communication, and ownership. Role Summary Support the timely and accurate movement of domestic freight while providing excellent customer service and maintaining smooth daily operations. What You Will Do : Ensure timely and accurate data entry and shipment updates Track, trace, and follow up on shipments throughout the workflow Coordinate with customers, vendors, and carriers to support delivery needs Ensure accurate and timely billing and documentation Maintain strong communication and positive working relationships Adhere to SOPs, compliance requirements, and KPI expectations Support continuous improvement in daily operational processes Escalate concerns when necessary to ensure service performance and customer satisfaction Qualifications

What You Bring : Strong organizational and time management skills Comfortable working with systems (Excel, Word, operational tools) Good communication skills in English Customer-service mindset with attention to detail Logistics knowledge or HazMat certification is a plus (preferred) Additional Information

Why You Join : Paid Vacation, Holiday, Sick Time Health Plan : Medical & Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program

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