Key Account Manager

Experience Required :

5+ years in IT sales, preferably with a system integrator or IT solutions provider Job Summary :

We are looking for a results-driven Key Account Manager to manage and grow strategic customer relationships. The ideal candidate will have a strong background in IT sales, with a deep understanding of enterprise solutions, system integration, and client relationship management. Key Responsibilities : Identify key accounts and ensure long-term client satisfaction

Identify upselling and cross-selling opportunities across IT infrastructure, networking, cloud, and security solutions

Drive sales targets and ensure revenue growth from assigned accounts

Collaborate with pre-sales and technical teams to deliver tailored solutions

Prepare and present business proposals, negotiate contracts, and close deals

Stay updated on industry trends and competitive landscape

Lead regular account reviews with clients to ensure alignment with their business goals and objectives

Build strong, long-lasting relationships with key stakeholders and decision-makers

Proactively resolve customer issues and concerns, ensuring the highest level of customer satisfaction

Maintain accurate records of account activity, sales forecasts, and CRM updates

Develop and execute account growth strategies and account retention plans

Provide market feedback to internal teams to enhance products and services Requirements : Proven track record in IT solution sales (B2B), ideally with a system integrator

Strong knowledge of enterprise IT products and services

Excellent communication, negotiation, and relationship management skills

Ability to understand client needs and align technical offerings accordingly

Strong analytical and problem-solving abilities

Preferred Qualifications : Bachelor’s degree in IT, Business, or related field

Experience managing large enterprise or government accounts is a plus

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