Customer Service Agent (Qatari & children of Qatari mother)

Job Summary

To deliver day-to-day customer facing activities within branch for existing and or new customers, in order to provide high quality of customer service to add value for the business.

Key Accountabilities

• Meet and build rapport with CBQ branch customers, in order to ensure customer satisfaction and open business opportunities for the bank.
• Advise customers on all aspects of CBQ products and services, in order to generate sales opportunity for the bank.
• Execute branch initiative by promoting and educating customer to use alternative banking channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive profitability and optimization of services.

Other Accountabilities

Education

Bachelor’s Degree, in Business-related major

#J-18808-Ljbffr