Service Advisor

As an Automotive Aftersales Executive your primary responsibility will be to ensure exceptional customer service and satisfaction in the postsales phase This includes managing customer inquiries addressing concerns and providing technical support for vehiclerelated issues Youll be pivotal in coordinating and scheduling vehicle maintenance and repair services overseeing the smooth operation of the service department and upholding stringent quality standards for all service tasks Part of your role involves actively recognizing opportunities to promote and crosssell automotive services and products including extended warranties accessories and maintenance packages in order to support the dealerships revenue expansion In the capacity of an Automotive Aftersales Executive your foremost duty is to secure outstanding customer service and delight once a sale is completed This entails managing customer inquiries resolving issues and furnishing technical support for vehiclerelated matters As an Automotive Aftersales Executive your principal task is to ensure topnotch customer service and gratification in the postpurchase phase This includes overseeing customer inquiries addressing concerns and delivering technical expertise for vehiclerelated challenges Part of your remit is to proactively pinpoint opportunities for upselling and crossselling automotive services and products such as extended warranties accessories or maintenance packages in order to contribute to the dealerships revenue enhancement