Overview
In this role, you will provide technical assistance, support, and maintenance related to the computer system, software and hardware, environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT System Administrator. You will be responsible for administration and internal support. Responsibilities
Well-known infrastructure task regarding OS Windows, Mac, NLB, RAID controller, NAS storage, Blade Server’s, Rack server, and Backup devices. Patch Management, Exchange server, Office 365 E5, EDR. Patching workstation based on the company policy. Need to follow best practice guideline all manners with Help Security Admin in developing system level policies, procedures best practice and hardening of servers. ITIL and MOF framework well knowledge, Document and follow internal procedures. Well, know about Antivirus End point & EDR solution and international standard products. Well knowledge experienced MAC OS, Mobile devices well knowledge. Need to handle daily operations. Give priority assign task, pending work. Report needs to submit daily, weekly, and monthly activity. Need to maintain check list daily base and improve accordingly. Maintain inventory of all datacentre equipment and cloud, software and licenses. All applications licenses and hardware’s, warranty need to renewal before expiring in advance (Office 365 E5, MS Team, One Drive, MS PowerPoint, Visio). Install, test, and configure new workstations, servers, network devices peripheral equipment and software. Whenever require as per emergency to late stay in office for assign task or pending work need to complete even holiday. Monitor Setup for optimum performance, deviations from normal system behaviour and act accordingly. Take part in integration scenarios as and when need. Support Line-of-business (LOB) Application. Print servers need to manage. Evaluate, Test, and deploy Infrastructure component’s hot fixes, service packs, and upgrade; perform timely workstation, servers, hardware network devices. Offboarding and Onboarding task should complete. Education & Qualifications
Educational certification bachelor’s degree in information technology Number of years’ experience 03 years to 06 years Candidates need to have Microsoft certification System Administrator, Email Administrator. ITIL v4 certification of candidate or any similar framework.
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System Administrator • Doha, Qatar