Customer Care Agent 12 months

Responsibilities

Attending customer telephone calls which lands on the designated numbers

Coordinating with operations team for the required information to be shared with the customers.

E mail support which involves

Coordinating with operations team to ensure the required queried raised has been addressed and completed.

Ensuring the customers are given right information as required by them.

Ensure issues are escalated at the right time to the team manager if there any escalation raised by customers

Requirements

Minimum experience required is 2 to 4 years within insurance preferably medical insurance

Arab National

Key Skills

Abinitio

Business Analysis

Logistics & Procurement

Client Services

Business Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1

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