Fashion Consultant - Swarovski, Doha Festival City

Fashion Consultant - Swarovski, Doha Festival City at Chalhoub Group

Chalhoub Group has been partnering in luxury experiences for over six decades. With more than 750 experiential retail stores, e-commerce and mobile platforms, the Group empowers a diverse roster of over 300 international brands across luxury, beauty, fashion and more.

What You'll Be Doing

Achieve individual and collective sales targets while delivering exceptional guest experience.

Collect data on customer behaviour, top sellers and slow movers for business reviews.

Drive client relationships within an omni‑channel approach.

Provide pre‑buying feedback on products.

Drive eNPS through people experience initiatives and culture.

Ensure adherence to VM guidelines and SOPs.

Ensure click‑and‑collect orders are completed within SLAs.

Ensure customer data is captured in compliance with marketing team requirements.

Promote loyalty program (MUSE) and stay up‑to‑date with app offerings.

Support in‑store marketing events and activations.

Keep abreast of all brand social media activities and campaigns.

Drive sell‑throughs within the store.

Support in‑store CX initiatives.

Provide input on what’s working well and what’s not within the store.

What You'll Need To Succeed

Strong English communication skills.

Arabic language skills are a plus.

What We Can Offer You We provide a competitive benefits package that includes healthcare, child‑education contribution, remote and flexible working policies and exclusive employee discounts.

Seniority Level Entry level

Employment Type Full‑time

Job Function & Industries

Design, Art / Creative, and Information Technology

Retail Luxury Goods and Jewelry

Our Commitment to Inclusion We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

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