Host / ess - Waldorf Astoria Doha Lusail

EOE / AA / Disabled / Veterans

What are we looking for A Host / ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow :

Positive attitude

Good communication skills (oral and Written)

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

Degree in relevant area

Experience in Food and Beverage department and / or industry

Previous experience of cash handling

Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100year history. Hilton is proud to have an awardwinning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A Host / ess is responsible for make the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing As a Host / ess you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Host / ess will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards :

Manage guest queries in a friendly timely and efficient manner

Ensure knowledge of menu and all products

Follow correct reporting procedures if faced with issues

Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene

Assists callers courteously and promptly taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay

Has a good knowledge of the restaurants sitting arrangements

Comply with hotel security fire regulations and all health and safety legislation

Employment Type : Full-Time

Experience : years

Vacancy : #J-18808-Ljbffr