Client Advisor

Position

The Client Advisor represents the Company with clients in our Boutique / Stores. He / She is a professional in the sales of luxury goods, and responsible for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his / her department and in the store

Job responsibilities

• Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
• Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
• Cooperates with his / her colleagues in order to create a positive environment in the store and pays attention to his / her performance level
• Receives and displays the products according to the established procedures
• Constantly maintains a tidy working place according to the Company guidelines

Sales

Client Management and CRM

Product

Visual

Stock

Thefts and losses

Swiftly points out to his supervisor if something is missing

Profile