We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Information Technology Manager you are responsible to monitor the operation of all computer hardware installation and maintenance and your role will include key responsibilities.
Responsibilities
- Serve as primary contact for all servicing of computer PC hardware
- Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contracts
- Maintain a sufficient inventory of computer related supplies
- Maintain a log of all computer hardware and a log of all service calls on computer hardware
- Manage the configuration records, programme files and data files on the computer system
- Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions
- Install and test corporate approved programme changes to the hotel computer systems
- Investigate and report software problems to the vendor, MIS regional, area or corporate office
- Train selected hotel employees to take on major responsibilities of system managing in his absence
- Maintain technical and user documentation, system reports and newsletters
- Complete and distribute a monthly activities report to Corporate Vice President - Information Technology
Skills, Education, Qualifications & Experiences
You should have a degree in the information technology field and previous experiences in a similar role along with a proven knowledge on all IT related sectors.An excellent command of English and the ability to design networks and provide technical leads are essential.Knowledge & Competencies
The ideal candidate will be dynamic, well qualified, with a high level of motivation and enthusiasm and the ability to adapt to unpredictable events.You are pro-active, reliable and deliver accurate and timely performance and should possess following competencies-Understanding the BusinessInfluencing OutcomesPlanning for BusinessTeam BuildingValuing DiversityLeading PeopleAdaptabilityDrive for ResultsCustomer FocusManaging OperationsAbout the company
Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.
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