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Customer Service Advisor
Customer Service AdvisorAbdullah Abdulghani & Bros. Co. W.L.L. • Doha, Ad-Dawhah, Qatar
Customer Service Advisor

Customer Service Advisor

Abdullah Abdulghani & Bros. Co. W.L.L. • Doha, Ad-Dawhah, Qatar
30+ days ago
Job description

Job Description

  • Greet all customers promptly and provide timely professional service on Vehicle services, Tire services , Tinting & PPF jobs.
  • Explain customers on the benefits of products to generate additional revenue through products upgrade.
  • Ensure vehicle cleanliness through use of vehicle protection materials such as seat covers and floor mats while receiving the vehicles.
  • Provide clear cost estimations and delivery time information to customers; monitor the work progress and keep customers informed of additional jobs, changes in the costing and work completion.
  • Ensure all customers data in the job cards are accurate based on the customers'' request and upload the necessary information in the system on time.
  • Actively promote the value added services and benefits of tinting and PPF to increase the revenue.
  • Assist on the marketing and promoting the services being offered to improve the sales revenue.
  • Achieve the targets in revenue, customer satisfaction Index and fix-it-right set by the management.
  • Handling cashier responsibilities such as Receiving cash, Open and close the cash desk, petty cash transactions and provide the necessary reports to Finance dept.

Skills

  • Customer Service Skills
  • Selling Skills (Service / Product)
  • Excellent Communication Skills (English and Arabic is a must)
  • Team player
  • #J-18808-Ljbffr

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    Service Advisor • Doha, Ad-Dawhah, Qatar

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