Concierge

Overview

Guest Relations Concierge

The Guest Relations Concierge will be responsible for providing exceptional customer service to hotel guests at a luxury property in Al-Rayyan, Qatar. This role requires an individual who is fluent in English and has a passion for delivering personalized experiences to guests from various backgrounds. The ideal candidate will have previous experience in the hospitality industry and possess excellent communication and problem-solving skills.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel amenities, services, and local attractions
• Make reservations for dining, transportation, and other activities as requested by guests
• Handle guest inquiries, complaints, and requests in a timely and professional manner
• Maintain knowledge of current events and activities in the local area
• Coordinate with other departments to ensure prompt resolution of guest issues
• Anticipate guest needs and proactively offer assistance or recommendations
• Maintain accurate records of guest interactions using hotel software systems
• Collaborate with team members to create memorable experiences for guests

Requirements

Perks

This is a seasonal job with potential for extension based on performance. Students seeking part-time work are welcome to apply. As this position is located in Al-Rayyan, Qatar, individuals from African countries are encouraged to apply. Join our team of passionate professionals dedicated to providing exceptional service to our valued guests. Apply now!

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