Front Office Supervisor

Overview

Assist in managing front office operations, ensuring service standards, training staff, and providing excellent guest service with strong communication skills.

Responsibilities

• Manage front desk operations, greet visitors, handle calls, provide administrative support, and maintain a professional environment with strong communication skills.
• Supervise front office tasks, train team members, and ensure high service standards and guest satisfaction.
• Deliver exceptional guest services, manage check-in / check-out, handle reservations, and utilize front office systems while ensuring guest satisfaction and promoting hotel facilities.
• Coordinate visitor management, respond to inquiries, and maintain guest profiles and records; ensure safety and quality standards.
• Support in maintaining hospitality software proficiency and general IT / computer literacy as required.

Qualifications

Additional Information

Front Office roles may include responsibilities for guest relations, security and facility coordination, and cooperation with other departments to maximize guest satisfaction.

Location & Company

Confidential Company; multiple vacancies; Easy Apply.

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